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HIGH-TOUCH ECOMMERCE

What is PointerTop?

PointerTop is a company dedicated to creating innovative products that enable agent-based businesses to sell, train, and support their products and services directly online. PointerTop offers (i)  CrozTop, a platform that enables direct agent-to-customer cross-interactive communications over a company's website; (ii) VozTop, a Unified Communications platform integrating cloud business-telephone systems, conferencing services, and PC and Mobile applications to offer full-circle communications to customers; and (iii) Web-Development services for companies to upgrade their websites to be agent-ready.

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IMPROVE SALES PRODUCTIVITY

Increase your closing rates by engaging your customer immediately, rather than forcing a hand-off through a webform.

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IMPROVE SALES EFFICACY

Use the latest in interactive media to better demonstrate the benefits and features of your products and services, engaging images, drawings, surveys, lists, audio and video, chat, and much more.

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IMPROVE SALES QUALITY

Incorporate your sales and support processes, rules, and scripts into your customer-interaction flow, ensuring consistency and quality

WEB-BASED AGENT TOOLS AND SERVICES

Solutions

PointerTop offers products that fit all the different types of customer-facing scenarios you operate.

CROSS-INTERACTIVE WEBSITES

CrozTop is Website Software that will enable your agents to close B2B Sales online when they send forms and get immediate responses; create, send, and talk through instant quotes; review files, media, and schedules together; whiteboard prices and benefits; and close on the spots with contracts and shopping carts

UNIFIED COMMUNICATIONS

VozTop bundles and unifies multiple different tools within one package, including Phone, Web Fax, Web Conferencing, Team Messaging, Data Backup and Storage, Conference Bridges, and more. VozTop also includes Sales Productivity Software and Apps for use on your PC or Mobile device to access all its tools in one, integrated place.

WEBSITE DEVELOPMENT

Save time, money, and effort by letting us create a new web site for you, or modify the one you already have, to be CrozTop-ready and cross-interactive. We offer plans for starter websites beginning with 3 pages, and premium plans for complex websites with multiple pages, shopping carts, integrate blog pages, and more.

AGENT SCRIPTS AND STORYBOARDS

Integrate your company's sales scripts into the CrozTop sales web portal in the form of an easy-to-follow Storyboard to ensure that your agents are following the proper selling process steps. CrozTop's Storyboard then makes training and quality control easy and effective by allowing managers to review their agents' flow reports.

SALES PRODUCTIVITY TOOLS

Get more out of your business phone system by creating special campaign numbers to track your marketing productivity; automated assistants to route calls to the right agents; call recording and reports to monitor and improve agent success; and more.

HOSTING AND MAINTENANCE

Every Website Development plan includes an admin portal so you can keep your website up-to-date as needed, as well as on-going hosting and maintenance. PointerTop will host and maintain both your Web Sales Software and Website as part of your CrozTop and Web Development subscriptions, so you can focus on your business!

INTERACTIVE TOOLS

CrozTop offers agents a multitude of tools with which to communicate with online customers such as file sharing, whiteboards, website sharing, chat, multimedia sharing, questionnaire forms, product pages, and much more.

PC AND MOBILE INTEGRATION

VozTop integrates with cellphones and PC Softphones via the Elevate app, so on-the-go employees can send and receive calls from either using their business number. You no longer have to worry about employees giving out their personal numbers to your clients and risk losing the connection; now keep those clients always connected via VozTop.

INTEGRATE SOCIALS AND BLOGS

Have our developers create a full website that includes links to social media, blogs, FAQs, shopping carts, and more!

Innovation

Why PointerTop?

Increase revenue while reducing costs and improving customer satisfaction. Welcome to a new technology, a new customer platform; a new way of doing business. Welcome to PointerTop.

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Connect

Start Live Interaction

Would you like to see how CrozTop works? Start communicating with an agent now using PointerTop’s own platform to get a live customer-facing demo, while signing up on the spot to begin multiplying your own products’ sales!

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What Do Our Clients Say?

Join our community of clients and let us know how PointerTop has impacted your business.